kommuns User Guide
kommuns is a cloud maintenance management platform (CMMS). Organizations record their locations, systems and equipment, run maintenance and repairs as work orders, and do it on the same platform as their service partners — maintenance contractors, inspection firms and consultants.
Where should I start?
Pick the starting point that fits what you do:
Facility owner / managerRecord your locations and equipment, invite your team and plan the maintenance.Technician / field staffSee the work orders assigned to you, fill in the forms, add photos and comments.Inspector / consultantReview completed work and keep a record of the periodic inspections.Service companyManage the permissions and work orders your customers give you in one place.Small businessPut equipment maintenance and cleaning routines in order in a few steps.
What is in the guide
| Section | What you will learn |
|---|---|
| Getting started | Core concepts, signing up, creating an organization, a tour of the app, language |
| Inventory | Locations, systems, equipment; categories, brands and models, tags and files |
| People and permissions | The dynamic permission model, inviting employees, teams, inventory managers |
| Forms | Maintenance, inspection and test checklists, their revisions and statistics |
| Work orders | Creating, doing and reviewing work orders; the list and the calendar view |
| Planned maintenance | Recurring work orders and the company calendar |
| Feedback | Reporting issues and turning them into work orders |
| Working with business partners | Inviting service companies, sharing permissions, incoming work orders |
| Organization settings | Organization details, plans and billing, activity log |
| Scenarios | End-to-end examples: a hotel group, a manufacturing plant, a service company, a small business |
| Help | FAQ, troubleshooting, glossary |
The examples in this guide use a fictional demo world: Harborview Hotels Group (two hotels in Boston and Chicago), Northgate Precision Manufacturing (a machining plant in Cleveland), the maintenance contractor Brightline Facility Services and the inspection firm Castell Inspection & Engineering.
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Use the search box at the top right to search the whole guide.