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Creating an organization

An organization is your company's account in kommuns. The person who creates it automatically gets the Organization Admin permission.

Which organization type should I choose?​

Your situationChoose
You own or run the buildings, facilities, stores or equipment, and have them maintained by your own team or by contractorsInventory Owner
You provide maintenance, repair, service, periodic inspection or engineering to other companiesExpert Organization
note

An Expert Organization covers both the work that comes from your customers and your own inventory (office, warehouse, service vehicles); you do not need a second organization. Your customers can assign you to their work orders either to do the work or as the Consultant.

Steps​

  1. In the Lobby, click Create Organization.
  2. Choose the Organization Type. A short description appears under each type.
  3. Fill in the Organization Details:
    • Organization Name: your company's full name, e.g. Harborview Hotels Group.
    • Organization Identity e-Mail Address: your organization's unique identity in kommuns. Other companies invite and find you with this address, so use a company address such as info@yourcompany.com rather than a personal one.
    • Click the circle on the right to upload your logo.
    • Country and Time Zone: proposed from your browser; check them. Recurring work orders are created at the times of this time zone (a 7:00 AM rule runs at 7:00 AM local time), and the country is the default country code of your organization's phone numbers. You can change both later in Organization details.
  4. Optionally open other details and enter your website, phone and tax details. Choose the phone's country code from the list (it follows the country you chose) and type the number.
  5. Under Plan Selection, the free plan of your type is preselected (Trial (30 days) for an Inventory Owner, Expert Free for an Expert Organization). Only a free plan can be chosen here; paid plans are added later (see Plans and billing).
  6. Read the Kommun Creation & Management Agreement and click Confirm.
  7. Click Complete Registration. Your organization appears under my organizations in the Lobby.
The Create Organization form
Create Organization: type (1), name (2), identity e-mail (3), country and time zone (4), phone (5), plan (6) and Complete Registration (7).

What next?​

Click your organization to open its Home page, then:

  1. Create your first location.
  2. Invite your employees.
  3. Create your first work order.

For a step-by-step path, follow Quick start: facility owner.